Returns & Exchanges

At Premium Lounge NY, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, we offer a hassle-free return process for all unworn and unwashed items within 30 days of delivery.

Return Process

• 1.
  Initiate Return

  Visit our online return portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all tags are attached and the product is in its original condition.

• 3.
  Ship It Back

  Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized courier location.

• 4.
  Receive Refund

  Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.